Head of Dynamics

Clarion Housing Group; England; Hybrid; GBP 104,000 - 123,000; Full time

Benefits offered by this job

Hybrid working

Car allowance

Job summary

Clarion Housing Group is seeking a Head of Dynamics for a 12-month fixed-term contract. This hybrid role spans England, with base locations across the region, and occasional travel to London and Norwich as required.

You will own the Dynamics strategy, govern investment, and manage senior relationships with Microsoft and partners, reporting to the Director of Technology Solutions and Experience.

Qualifications

• Led a sizeable function at Head of Service level or above.
• Proven track record developing senior managers and high-performing teams.
• Designed and embedded operating models and governance for multi-team functions.
• Ability to take a portfolio view of a complex estate and allocate investment.

Responsibilities

• Own the strategy for the Dynamics estate and cross-team alignment.
• Govern investment, governance, and delivery across the platform.
• Maintain senior relationships with Microsoft and delivery partners.
• Coach and develop three team leaders to raise the overall function’s performance.

Skills

Leadership

Strategy & governance

Stakeholder management

Coaching & team development

Commercial judgement

Dynamics 365

Tools

Microsoft Dynamics 365

Microsoft licensing

Job description

Location: Hybrid with flexible base locations across England

London: £103,847 to £123,318 per annum plus £5,000 car allowance

(in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range)

Hours: 36 hours per week

Contract Type: 12-month Fixed term contract

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025

We're establishing a new leadership position to oversee our Dynamics 365 function, and we're searching for the right person to join us as our Head of Dynamics.

Dynamics is the platform that underpins how Clarion manages its finances, serves its customers, and looks after 140,000 homes. Finance and Operations, the full Customer Engagement suite, and Field Service all sit within it. Each is run by a capable team, but each naturally focuses on its own roadmap. Your job is to bring a single direction across the whole estate, so the platform evolves as one considered whole rather than three good parts.

This is a strategic leadership role, offered as a 12-month fixed-term contract with a clear mandate. The three teams work well individually. What's missing is a single point of leadership that sets a shared direction across the platform, so that decisions are made for the estate as a whole rather than one roadmap at a time. Your job is to provide that, and to lift the function to high-performing. You'll coach three team leaders, set a clear bar for what good looks like, and build the ways of working that keep the platform aligned. The decisions you make will shape how Clarion serves residents for years to come.

You'll own the strategy for the Dynamics estate, take a portfolio view of where it should invest, decide how it's governed and run, and hold the senior commercial relationships with Microsoft and our delivery partners. You'll be the senior point of accountability for the function's performance, reporting to the Director of Technology Solutions and Experience.

We're looking for someone who has:

• Led a sizeable function at Head of Service level or above, accountable for performance, delivery, and people across multiple teams.
• A real record of developing senior managers and building high-performing teams, with the coaching instinct to grow people alongside the discipline to set a clear bar.
• Designed and embedded the operating model and governance for a multi-team function, not just inherited and maintained one.
• The judgement to take a portfolio view of a complex estate, direct investment to where it delivers most, and hold specialist leaders to account for the decisions they make.
• Strong commercial judgement, including significant software licensing and the management of systems integrators or managed service partners.

If that sounds like the kind of challenge you've been looking for, we'd like to hear from you.

With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for!

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date: Tuesday 18th August 2026 at midnight.

This is a hybrid role with a base location offered at one of our offices in England. Candidates will be expected to work from the office, when necessary, with travel to other Clarion offices, including London and Norwich, as required.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.