Dynamics 365 Lead Developer (Customer Engagement)

Clarion; West Midlands; Hybrid; GBP 67,000 - 91,000; Full time

Job summary

Clarion Housing Group is seeking a senior hands-on Dynamics 365 Field Service specialist to lead complex builds, resolve production issues, and raise technical standards across the team. You will work with C#, JavaScript/TypeScript, plugins, and RESTful Web APIs, collaborating with the Field Service Architect to deliver robust, scalable solutions.

The role emphasizes hands-on delivery and coaching, with responsibility for two Technical Consultants.

Qualifications

• Hands-on experience building and supporting Dynamics 365 Field Service solutions in a production environment.
• Strong knowledge of Power Platform and Dataverse for Field Service design and build decisions.
• Experience leading or mentoring junior technical staff and managing a small team of consultants.

Responsibilities

• Lead on complex builds for Dynamics 365 Field Service and related components.
• Support resolution of difficult production issues and set engineering standards.
• Coach two Technical Consultants to grow and maintain high-quality delivery.
• Collaborate with the Dynamics Field Service Architect to translate designs into robust solutions.

Skills

C#

JavaScript/TypeScript

RESTful APIs

Power Platform

Dataverse

Tools

Dynamics 365 Field Service

Logic Apps

Power Automate

Plugins

Job description

Location: Hybrid with flexible base location

London: £70,398 to £87,998 per annum

National: £64,043 to £80,054 per annum

Hours: 36 hours per week - flexible options considered

Contract Type: Permanent

This is a great opportunity to join our team, Employer of the Year Housing Heroes awards 2025 and Winner 2026 Inspiring Places to Work UK & Ireland

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details.

Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation?

If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for!

As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team.

With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you.

The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs.

Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital.

If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now.

With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for!

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date: Wednesday 16th September 2026 at midnight.

This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.