Head Housekeeping Porter

PPHE Hotel Group; Greater London; Vor Ort; GBP 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Salary £14.50/hr

Room discounts Europe

50% F&B discount

30 days holiday

Two free meals daily

Wagestream access

Refer a Friend £750

Discounts via BenefitHub

Gym discounts

Ride to Work

Season ticket loans

EAP access

Uniforms provided

Staff parties

Zusammenfassung

PPHE Hotel Group is seeking a Head Porter to lead our housekeeping porters, ensuring efficient shift operations and clear team briefs. You will manage stock in pantries, linen and cleaning materials, maintaining high standards across guest rooms and public areas in a fast-paced hotel setting.

The role offers £14.50 per hour, 30 days holiday incl. bank holidays, two free meals per day, and wide staff benefits including room discounts in Europe, Wagestream access and more to support guest

Qualifikationen

• Ensure efficient operation on the shift and brief the team.
• Oversee stock controls in pantries, linen and cleaning materials.
• Work and multi-task in a fast-paced environment.
• Supervise, mentor and develop housekeeping porters.

Aufgaben

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on stock controls in pantries, linen and cleaning materials to the outlined levels.
• Have ability to work and multi-task in a fast-paced environment.
• Supervise, mentor and develop the housekeeping porters.
• Empower the team to be more involved in the guest experience.
• Listen to guest needs and adapt to meet them.
• Maintain a courteous and professional attitude with guests and team members.

Kenntnisse

Team leadership

Attention to detail

Stock control

Guest service

Jobbeschreibung

Our housekeeping team allows us to take pride in our appearance. Whether it is our guest's rooms or public areas, they keep everything clean and pristine. Join them as a

Head Porter and we will give you the training and support to succeed.

As a

Head Porter, you will receive:

• Salary: £14.50 per hour
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Start with 30 days holiday per year - incl bank holidays
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

The ideal candidate for the

Head Porter role will:

• Ensure an efficient operation on the shift and take responsibility for team briefings.
• Focus on ensuring all stock controls in the pantries, including linen and cleaning material to the outlined stock levels on the floors.
• Have ability to work and multi-task in a fast-paced environment.
• Supervise, mentor and develop the housekeeping porters.
• Empower the team to be more involved in the guest experience.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.

From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.