Head Porter: Guest Experience Leader in Housekeeping

Park Plaza; Greater London; On-site; GBP 15,956 - 22,726; Full time

Benefits offered by this job

Heavily discounted hotel room rates

50% discount on food & beverage

30 days holiday per year

Free meals during shifts

Access to early pay through Wagestream

Company pension plan

Free local cycling lessons

Job summary

A leading hotel chain in Greater London is seeking a Head Porter to manage housekeeping operations. In this role, you will supervise and mentor porters, ensuring efficient operations and maintaining stock controls. The ideal candidate will possess strong multi-tasking skills, a courteous demeanor, and dedication to guest satisfaction. Competitive pay and extensive employee benefits are offered, including discounted hotel rates and pension plans.

Qualifications

• Ability to work efficiently and take responsibility for team briefings.
• Experience in stock control, including linen and cleaning materials.
• Courteous and professional attitude towards guests and team members.

Responsibilities

• Ensure efficient operation during the shift.
• Supervise and develop housekeeping porters.
• Listen and adapt to guest and team member needs.

Skills

Multi-tasking in a fast-paced environment

Supervising and mentoring team members

Customer service skills

Stock control management

Job description

A leading hotel chain in Greater London is seeking a Head Porter to manage housekeeping operations. In this role, you will supervise and mentor porters, ensuring efficient operations and maintaining stock controls. The ideal candidate will possess strong multi-tasking skills, a courteous demeanor, and dedication to guest satisfaction. Competitive pay and extensive employee benefits are offered, including discounted hotel rates and pension plans.