Head Housekeeper

LJ Recruitment; Ledston; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Private medical insurance

Early wage access

5.6 weeks holiday

Training and development

Career progression

Retail discounts

Mental health support

Pension scheme

Life insurance

Job summary

LJ Recruitment is seeking an experienced Head Housekeeper for a busy hotel in Central Leeds. This permanent, full-time role leads a large housekeeping team, delivering high cleanliness standards and managing budgets and compliance to ensure guest satisfaction.

The successful candidate will oversee recruitment, training, and performance, maintaining strong relationships with hotel management while driving cost efficiency and exceptional service in a fast-paced environment.

Qualifications

• Proven experience as a Head Housekeeper in a large hotel.
• Experience leading a large housekeeping team in a busy, high-volume hotel.
• Strong leadership with ability to motivate and manage teams.
• Excellent written and verbal communication.
• Confident using IT systems for scheduling, reporting, and team management.
• Solid understanding of housekeeping standards, inspections, productivity, and quality control.
• Experience delivering training and maintaining health and safety standards.
• Flexible, proactive, and professional with a sense of humour.
• Highly organised with ability to manage competing priorities.

Responsibilities

• Lead and inspire a large housekeeping team to deliver high service standards.
• Inspect rooms and public areas to ensure cleanliness and quality.
• Manage budgeting, productivity, and cost efficiency.
• Oversee recruitment, onboarding, and staff development.
• Maintain compliance with health, safety and company policies.
• Report performance updates to Operations Manager.

Skills

Leadership

People management

Team motivation

Communication

IT systems usage

Quality control

Tools

Hotel management software

Job description

Head Housekeeper - Central Leeds (Permanent, Full-Time)

£37,000 per annum

Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy hotel in Central Leeds on a permanent, full-time basis.

The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity for an experienced hotel housekeeping professional to lead a large team, develop people, and contribute to an outstanding guest experience in a fast-paced, high-volume hotel environment.

Role Overview

The Head Housekeeper will be responsible for the smooth and efficient running of the housekeeping department within a large hotel. This includes leading a sizeable team, maintaining consistently high room and public-area standards, ensuring effective training and development, and achieving operational and budget targets.

Key Responsibilities

• Lead, manage, and inspire a large housekeeping team to deliver consistently high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room, floor, and public-area inspections to ensure exceptional cleanliness and quality.
• Monitor housekeeping performance, productivity, and site budgets, contributing to cost efficiency.
• Report weekly performance updates to the Operations Manager and hotel management.
• Oversee recruitment, onboarding, training, and development of the housekeeping team.
• Ensure team members are fully trained, productive, supported, and motivated through effective coaching and mentoring.
• Manage staffing levels and daily housekeeping operations to meet hotel occupancy and business requirements.
• Maintain full compliance with health, safety, hygiene, and company policies.
• Promote professionalism, reliability, accountability, and a positive team culture.
• Identify opportunities to improve operational standards, efficiency, and guest satisfaction.

Candidate Profile

• Proven experience as a Head Housekeeper in a large hotel is essential.
• Previous experience managing a large housekeeping team within a busy, high-volume hotel environment.
• Strong leadership skills with a proven track record of developing, motivating, and managing teams.
• Excellent communication abilities, both written and verbal.
• Confident using IT systems for scheduling, reporting, and team management.
• Strong understanding of hotel housekeeping standards, room inspections, productivity, and quality control.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.
• Highly organised with the ability to manage competing priorities in a fast-paced hotel environment.

Salary & Benefits

• £37,000 per annum.
• Permanent, full-time position.
• 40 hours per week.
• Private medical insurance, including cover for pre-existing conditions.
• Early wage access available.
• 5.6 weeks' holiday (pro rata based on hours worked).
• Comprehensive training and ongoing development.
• Career progression opportunities.
• Discounts with major retailers.
• Access to confidential mental health and wellbeing support.
• Workplace pension scheme (eligibility applies).
• Life insurance after qualifying period.