Haydock Transport Operations Manager — Lead & Improve

GXO Logistics; East Grinstead; On-site; GBP 44,000 - 53,000; Full time

Benefits offered by this job

Company-sponsored pension scheme

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

High street discounts

Cycle to work scheme

Cashback cards

Saving scheme

Job summary

GXO Logistics is seeking an experienced Transport Operations Manager for our BT site in Haydock. You will lead distribution and trunking operations, ensure SLAs and budgets are met, and drive continuous improvement across the operation.

The role is full-time, Monday to Friday, 08:30–16:30 with some flexibility. You will work to maximise service quality, safety, and efficiency while coordinating with customers and suppliers.

Qualifications

• Proven leadership experience in transport/logistics.
• Strong customer-facing skills in a fast-paced environment.
• Excellent problem-solving abilities and data-driven mindset.
• CPC qualification valid for international operations.

Responsibilities

• Lead and manage distribution and national trunking operations, ensuring customer SLAs and targets are met.
• Drive growth, efficiency, and continuous improvement with full P&L responsibility and budget control.
• Build strong relationships with customers, BT Fleet, and third-party suppliers for high-quality service.
• Analyze performance, develop improvement plans and business cases, and provide data-driven updates to senior stakeholders.
• Develop high-performing teams while championing Health & Safety and compliance.

Skills

Leadership

Customer-facing experience

Problem solving

Education

International CPC holder

Tools

Excel

Power BI

Microlise

Tachomaster

Job description

GXO Logistics is seeking an experienced Transport Operations Manager for our BT site in Haydock. You will lead distribution and trunking operations, ensure SLAs and budgets are met, and drive continuous improvement across the operation.

The role is full-time, Monday to Friday, 08:30–16:30 with some flexibility. You will work to maximise service quality, safety, and efficiency while coordinating with customers and suppliers.