Transport Operations Manager

GXO Logistics, Inc.; Haydock; On-site; GBP 29,000 - 49,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance

Dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Cycle to work scheme

High street discounts

Job summary

GXO Logistics, Inc. seeks a Transport Operations Manager for the BT site in Haydock to lead distribution and trunking operations, ensuring SLAs and service levels are met while controlling budgets. You will partner with customers and suppliers to deliver high-quality results.

The role emphasizes continuous improvement, strong leadership, and a focus on safety and compliance in a fast-paced environment.

Qualifications

• Proven experience leading within transportation or logistics.
• International CPC holder is required.
• Strong customer-facing experience in a fast-paced environment.
• Solid knowledge of transportation operations, safety regs and compliance.

Responsibilities

• Lead and manage distribution and national trunking operations, meeting customer SLAs and budgets.
• Drive growth, efficiencies, and continuous improvement with full P&L responsibility.
• Build strong relationships with customers, BT Fleet, and suppliers to ensure high-quality service delivery.
• Analyze performance, develop improvement plans and present data-driven updates to senior stakeholders.
• Develop high-performing teams and champion Health & Safety and GXO’s supply chain strategy.

Skills

Leadership

Customer facing

Problem solving

Transport operations

Power BI

Excel

Education

CPC holder

Tools

Microlise

Tachomaster

MS Office

Job description

Are you an experienced transport and distribution leader with a passion for operational excellence, customer service, and continuous improvement? If you're ready to make a real impact and take ownership of a high-profile operation, we'd love to hear from you. Here at GXO we are looking for a Transport Operations Manager to work at our BT site in Haydock. Working in a fast-paced Transport department for our leading high street retailer customer, you will experience a blend of first line operational tasks and hands on project involvement. Ensuring compliance of companies O-Licence obligations are met and ensure all customer expectations are met both internally and externally. The role is being offered on a full-time, permanent basis. You will be working Monday - Friday, 08:30 16:30, although some flexibility will be required– this is logistics after all!

Pay, benefits and more:

We are offering a salary of up to £48,500.00 with 25 days annual leave (plus bank holidays). Your benefits package includes a company-sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Lead and manage distribution and national trunking operations, ensuring customer SLAs, service levels, and operational targets are consistently achieved
• Drive business growth, operational efficiencies, and continuous improvement initiatives while maintaining full P&L responsibility and budget control
• Build strong relationships with customers, BT Fleet, and third-party suppliers, acting as a key operational stakeholder and ensuring high-quality service delivery
• Analyse operational performance, develop improvement plans and business cases, and provide clear, data-driven updates to senior stakeholders
• Develop high-performing, engaged teams while championing Health & Safety, compliance, operational excellence, and GXO’s wider supply chain strategy initiatives

What you need to succeed at GXO:

• Proven experience in a leadership role within the transportation or logistics industry
• International CPC holder
• Strong customer facing experience within a fast-paced environment
• Strong knowledge of transportation operations, safety regulations, and legal compliance
• Good Microsoft Office knowledge, in particular Excel and Power BI, with a sound knowledge of transport management systems i.e., Microlise & Tachomaster
• Problem solving skills and the ability to manage challenge

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.