Hardware Support Technician I: Inventory & Imaging

Astreya Limited

Greater London

On-site

GBP 20,000 - 26,000

Full time

6 days ago

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Job summary

Astreya Limited is seeking a Hardware Support Technician I to manage procurement, inventory, asset control, and logistics for pre-market consumer electronics globally. You will assist with imaging devices, firmware upgrades, and ticket resolution while supporting events, sometimes traveling.

The role requires IT aptitude, strong organization, and the ability to work in a fast-paced environment, with clear written and spoken English.

Qualifications

High school diploma or GED.
0–2 years' related experience or training; or equivalent.
IT savvy and interested in new technologies.
Knowledgeable about inventory in an IT environment.
Able to follow technical instructions to flash drives, image devices, and rewrite hardware IDs.
Excellent written and verbal English communication.

Responsibilities

Assist with inventory and asset management including receipt and disposition of hardware.
Document defects of pre-mass production hardware/software.
Assist with hardware reworks (swapping boards/chips, etc.).
Assist with software reworks (imaging devices, data wipe, rewrite IDs).
Support with firmware upgrades and flashing images.
Assist in resolving support tickets for device issues.
Provide technical support during events (may travel).
Other duties as required. (not comprehensive)