Hardware Support Technician I: Global Inventory & Imaging

Astreya; Greater London; Hybrid; GBP 25,000 - 34,000; Full time

Job summary

Astreya is hiring a Hardware Support Technician I in London to handle procurement, inventory and asset management for pre-market consumer electronics worldwide. You will assist with hardware/software reworks, imaging and firmware tasks, and provide on-site technical support during events.

The role requires strong organizational skills, IT aptitude, and clear English communication, with travel as needed. A fast-paced environment awaits with opportunities to work with cutting-edge hardware.

Qualifications

• High school diploma or GED; 0–2 years' related experience.
• IT savvy and interest in new technologies.
• Knowledge of inventory management in IT environments.
• Ability to follow technical instructions to flash drives, image devices and rewrite hardware IDs.
• Excellent written and verbal English communication.
• Ability to work in a team and adapt to a fast-paced environment.
• Strong organizational skills and ability to identify steps to achieve objectives.

Responsibilities

• Assist with inventory and asset management including receipt and disposition of hardware.
• Document all defects of pre-mass production hardware and/or software.
• Help perform hardware reworks (e.g., swapping out boards/chips, removing write-protect screws).
• Help perform software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware IDs).
• Assist with servo flashing, firmware upgrades, flashing unsigned images.
• Help in resolving support tickets on device issues.
• Help provide technical support during events (travel often required).
• Other duties as required.

Skills

Inventory management

IT savvy

Communication

Teamwork

Adaptability

Flashing devices

Follow technical instructions

Education

High School Diploma or GED

Tools

Excel

Job description

Astreya is hiring a Hardware Support Technician I in London to handle procurement, inventory and asset management for pre-market consumer electronics worldwide. You will assist with hardware/software reworks, imaging and firmware tasks, and provide on-site technical support during events.

The role requires strong organizational skills, IT aptitude, and clear English communication, with travel as needed. A fast-paced environment awaits with opportunities to work with cutting-edge hardware.