Hardware Support & Inventory Specialist I

Astreya Consultancy India; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Astreya Consultancy India is seeking a Hardware Support Technician I to manage inventory, asset control, and defect documentation for pre-market electronics. You will assist with hardware and software reworks, imaging devices, and firmware updates, while supporting events and customer issues.

The role emphasizes following established procedures, strong communication in English, and teamwork in a fast-paced IT environment. Travel may be required as part of event support.

Qualifications

• High school diploma or GED required, 0–2 years related experience or training.
• IT savviness and interest in new technologies.
• Knowledge of inventory management in an IT environment.
• Ability to follow technical instructions to flash drives, image devices and rewrite hardware IDs.
• Excellent written and verbal English communication.
• Ability to work in a team.
• Ability to excel in a fast-paced environment.
• Willingness to learn and adapt quickly.
• Strong organizational skills and ability to identify steps to achieve objectives.

Responsibilities

• Assist with inventory and asset management including receipt and disposition of hardware.
• Document all defects of pre-mass production hardware and/or software.
• Help perform hardware reworks (e.g., swapping out boards/chips, removing write-protect screws).
• Help perform software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware IDs).
• Assist with servo flashing, firmware upgrade, flashing unsigned images.
• Help in resolving support tickets on device issues.
• Provide technical support during events (travel often required).
• Other duties as required; not a comprehensive list.

Skills

Inventory management

English communication

Team player

Fast-paced work

Learn quickly

Organizational skills

Technical instructions

Hardware rework

Imaging devices

Education

High school diploma or GED

Job description

Astreya Consultancy India is seeking a Hardware Support Technician I to manage inventory, asset control, and defect documentation for pre-market electronics. You will assist with hardware and software reworks, imaging devices, and firmware updates, while supporting events and customer issues.

The role emphasizes following established procedures, strong communication in English, and teamwork in a fast-paced IT environment. Travel may be required as part of event support.