A growing IT services company is seeking a Hardware Engineer to join their Winchester offices. This role includes providing hands-on hardware and device support, managing service tickets, and collaborating closely with users and IT teams. Ideal candidates will have 3+ years of experience in hardware support, strong knowledge of Windows and Android OS, and excellent customer service skills. This position offers a salary of up to £45,000 plus benefits.
Qualifications
3+ years' experience in hardware support and device troubleshooting.
Strong knowledge of Windows 11, Android OS, and Microsoft O365.
Confident communicator with strong customer service abilities.
Responsibilities
Support and manage hardware refreshes, upgrades, and tickets.
Assist with IT projects and escalated hardware issues.
Skills
Hardware support
Device troubleshooting
Windows 11 knowledge
Android OS knowledge
Customer service skills
Networking basics
Microsoft Intune
MDM experience
Job description
A growing IT services company is seeking a Hardware Engineer to join their Winchester offices. This role includes providing hands-on hardware and device support, managing service tickets, and collaborating closely with users and IT teams. Ideal candidates will have 3+ years of experience in hardware support, strong knowledge of Windows and Android OS, and excellent customer service skills. This position offers a salary of up to £45,000 plus benefits.