Desktop Support Engineer: Windows, macOS & Printers

Axiom Technologies; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading IT service provider in Greater London is seeking a skilled IT Support Specialist. You will handle various PC operating systems, perform hardware and software installations, and provide outstanding customer service. The ideal candidate will have 2+ years of relevant experience, or be a fresh IT student with a strong background. Relevant IT certifications like CompTIA A+ or MCITP are preferred. This role requires the ability to work independently and effectively in a team environment.

Qualifications

• 2+ years of relevant experience or IT background for freshers/students.
• Handle different PC operating systems like Windows 7/8/10.
• Basic knowledge in Active Directory and Exchange.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage hardware and software installations using tools like SCCM.
• Provide printer and MS Office tools support.
• Work independently and in team settings.
• Deliver exceptional customer service.

Skills

Customer service

Technical troubleshooting

Problem-solving

Time management

Collaboration

Education

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS)

Tools

SCCM

Active Directory

Microsoft Office

Apple OS

Job description

A leading IT service provider in Greater London is seeking a skilled IT Support Specialist. You will handle various PC operating systems, perform hardware and software installations, and provide outstanding customer service. The ideal candidate will have 2+ years of relevant experience, or be a fresh IT student with a strong background. Relevant IT certifications like CompTIA A+ or MCITP are preferred. This role requires the ability to work independently and effectively in a team environment.