Desktop Support Engineer | Windows, AD, SCCM/Intune | UK

Blupace Tech; Chelmsford; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Great benefits package

Diverse work environment

Job summary

A global IT development company is seeking a Band 2 engineer based in Chelmsford, England. The role involves deploying custom images, managing devices, and providing 1st & 2nd line support. Candidates should possess strong skills in Windows OS, Active Directory, and troubleshooting. The company promotes a diverse work environment, offering competitive salary and benefits. Willingness to work off-hours may be required for projects or emergencies.

Qualifications

• Proven analytical, troubleshooting and problem-solving skills.
• Excellent communication relationship-building and internal customer service skills.
• Willing to work off-hours and weekends when required.

Responsibilities

• Deploy SCCM/Intune Custom image to new Devices.
• Provide user 1st & 2nd line support.
• Complete software installations on workstations and laptops.

Skills

Windows 7-10

Microsoft Active Directory

GPOs

MS Office 365

PC hardware installation

Troubleshooting

Helpdesk ticketing systems

Mobile device management (iOS and Android)

Enterprise encryption solutions

Analytical skills

Problem-solving skills

Communication skills

Adaptability

Job description

A global IT development company is seeking a Band 2 engineer based in Chelmsford, England. The role involves deploying custom images, managing devices, and providing 1st & 2nd line support. Candidates should possess strong skills in Windows OS, Active Directory, and troubleshooting. The company promotes a diverse work environment, offering competitive salary and benefits. Willingness to work off-hours may be required for projects or emergencies.