IT Helpdesk Specialist - Global Hardware Brand, Fri 3:30 Finish

The Language Business Ltd; Sunbury-on-Thames; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

24 days holiday

Pension (6% contribution)

75% reimbursement of travel

Permanent health insurance

Gym membership

Life Assurance

Free tea/coffee

Subsidised lunch

Job summary

A leading technology and IT hardware brand in the UK is seeking a candidate for a role focused on installing, operating, and supporting approved software and hardware systems. The successful applicant should possess strong knowledge of computer systems, with a focus on Windows OS and networking protocols. The role offers a starting salary of £20,000 - £22,000, a discretionary bonus, and excellent benefits such as 24 days holiday, pension contributions, and health insurance.

Qualifications

• Strong knowledge of computer systems and encryption is required.
• Knowledge of Microsoft Exchange and Office 365 is beneficial.
• Working knowledge of TCP/IP networking protocol and related utilities is preferred.
• Experience in desktop and laptop support is preferred.

Responsibilities

• Responsible for installing, operating and supporting software and hardware systems.
• Installs and tests computer software and hardware systems.
• Maintains hardware and software systems for all internal users.
• Resolve first level support requests from IT Helpdesk system.
• Maintains inventory and asset records for equipment.

Skills

Strong knowledge of computer systems

Knowledge of Microsoft Exchange

Knowledge of Office 365

Working knowledge of TCP/IP networking

Experience in desktop and laptop support

Job description

A leading technology and IT hardware brand in the UK is seeking a candidate for a role focused on installing, operating, and supporting approved software and hardware systems. The successful applicant should possess strong knowledge of computer systems, with a focus on Windows OS and networking protocols. The role offers a starting salary of £20,000 - £22,000, a discretionary bonus, and excellent benefits such as 24 days holiday, pension contributions, and health insurance.