Hard Services Manager - Multi-Site FM | Up to £53k

CBW Staffing Solutions Ltd; Liverpool; On-site; GBP 48,000 - 58,000; Full time

Job summary

CBW Staffing Solutions Ltd is recruiting a Technical Services Manager for a large FM contract across Merseyside. You will oversee hard services delivery on a multi-site operation and drive client satisfaction.

The role offers a competitive salary up to £53,000, ongoing training and clear opportunities for progression within a forward-thinking organisation.

You will lead a multidisciplinary team, manage budgets, compliance, and KPIs, and deputise for the Account Manager when required.

Qualifications

• Experience in hard services in a supervisory or higher role for at least three years.
• Experience managing sub-contractors and maintaining standards.
• Ability to report bespoke client/operational information.
• Good working knowledge of standard IT packages.
• Excellent communication and customer service skills.
• Experience with asset management and lifecycle requirements.
• Experience in managing budgets and cost control.
• Experience of statutory compliance and reporting.

Responsibilities

• Manage multi-discipline workforce across sites.
• Oversee day-to-day management of PPM system and processes.
• Control planned and reactive works across sites.
• Manage in-house and subcontractor maintenance operations.
• Procure identified extra/work and manage procurement.
• Manage budgets for the buildings.
• Report monthly service management statistics and KPIs.
• Deputise for Account Manager when needed.
• Ensure technical contract elements meet client requirements.
• Ensure buildings comply with statutory requirements.
• Manage specialists and CAFM system providers.

Skills

People management

Budget management

Contract management

CAFM systems

Data analysis & reporting

Communication skills

Subcontractor management

Life Cycle management

Statutory compliance

Tools

CAFM systems

IT packages

Job description

CBW Staffing Solutions Ltd is recruiting a Technical Services Manager for a large FM contract across Merseyside. You will oversee hard services delivery on a multi-site operation and drive client satisfaction.

The role offers a competitive salary up to £53,000, ongoing training and clear opportunities for progression within a forward-thinking organisation.

You will lead a multidisciplinary team, manage budgets, compliance, and KPIs, and deputise for the Account Manager when required.