Technical Services Manager

CBW Staffing Solutions; West Kirby; On-site; GBP 48,000 - 58,000; Full time

Job summary

CBW Staffing Solutions Ltd is recruiting a Technical Services Manager for a multi-site facilities management contract in Merseyside. The role oversees hard services delivery, budget management, and the coordination of both in-house and subcontractor maintenance.

You will be responsible for ensuring client requirements are met, statutory compliance, and reporting performance metrics against contract KPIs, with regular liaison across teams and clients.

Qualifications

• Experience working in Hard services in a supervisory or higher role for a minimum of three years.
• Experience managing Sub Contractors and maintaining standards.
• Experience of Asset Management and CAFM systems.
• Ability to communicate with clients at all levels and handle data/reporting requests.

Responsibilities

• Management of multi discipline workforce.
• Control and manage both planned and reactive works across the site.
• Manage in house and subcontractor maintenance operations across the site.
• Procurement and management of extra works / project works.
• Control budgets for the buildings and report KPIs.
• Deputise for Account Manager when required.
• Ensure contract compliance and service delivery.

Job description

Technical Services Manager - FM Service Provider - Static - Merseyside - Up to £53,000

Exciting opportunity to join a large Facilities Management business on a multi site contract. CBW are currently recruiting for a Technical Services Manager to oversee the delivery of hard services across this complex and dynamic contract. In return, the company offers a competitive salary of up to £53,000, ongoing training and clear opportunities for career progression within a forward-thinking organisation.

Hours of work

Monday to Friday - 37.5 hours - 08:30am to 16:30pm

Key duties & Responsibilities

• Management of multi discipline workforce.
• Understand the day-to-day management of a PPM system and its process and output.
• Control and manage both planned and reactive works across the site.
• Manage and control both in house and subcontractor maintenance operations across the site for which you are responsible.
• Management of identified Extra works / project work and the procurement process for these works.
• Management of budgets for your respective buildings.
• Report monthly service management statistics and ensure contract KPIs align with contract terms and conditions.
• Deputising for Account Manager in their absence if required.
• Ensure all technical elements of the contract meet the client’s requirements.
• Responsible for the overall compliance for the buildings for which you are responsible.
• Management of specialist service providers for your respective sites or buildings

Applicants for this role must be able to demonstrate the following:

• Experience working within Hard services in a supervisory or higher role for a minimum of three years
• Working knowledge of other services such as support services, Admin, Finance
• Experience of Managing Sub Contractors and maintaining standards.
• Responding to bespoke client/ operational requests for information.
• Ad hoc reporting requirements for management and client to be undertaken.
• Good working knowledge of standard IT packages.
• Excellent communication and customer service skills as well as the ability to build positives.
• Experience of analysis of data and reporting writing.
• Well versed and understand statutory compliance and reporting.
• Experience of Asset Management and CAFM systems.
• Experience of Life Cycle management and requirements.
• Experience of working and adhering to budgets, offering cost effective solutions.
• Previous experience of managing contractors.
• Experience of service delivery
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.

If you are interested in this position, please get in touch with Tom Meachin at CBW Staffing Solutions