Hands-On IT Infrastructure & Security Engineer

The Curve Group; Greater London; On-site; GBP 42,000 - 58,000; Full time

Job summary

The Curve Group is seeking an IT Infrastructure & Support Engineer in London to join our technology team. This hands-on role spans 1st, 2nd and 3rd line support and core IT operations, including backups, patching and vulnerability remediation.

You will work across Windows, M365, Exchange and Azure, ensuring availability and security of the IT estate while collaborating with a friendly team and external suppliers.

Qualifications

• Several years' experience in hands-on IT support, infrastructure or IT operations.
• Experience providing 2nd line support with some 3rd line exposure.
• Strong Windows desktop and Windows Server knowledge.
• Experience with Microsoft 365, Exchange Online and Azure.
• Practical experience with enterprise backup and restore solutions.
• Experience of vulnerability management, patching and remediation in production.

Responsibilities

• Provide hands-on 1st, 2nd and 3rd line IT support across hardware, software, infrastructure and applications.
• Troubleshoot Windows, Microsoft 365, Exchange and Azure-related issues.
• Monitor and operate backup and replication routines across on-premises and Azure environments.
• Carry out daily patch checks and deploy approved patches.
• Investigate and remediate vulnerabilities identified through scanning and audits.
• Support endpoint protection, email filtering and other security tooling.
• Assist with application releases, system upgrades and IT projects.
• Work with third-party suppliers to resolve issues and deliver fixes.
• Maintain technical documentation and IT reporting.

Skills

Windows Server

Windows Desktop

Microsoft 365

Azure

Backup Restore

Vulnerability management

Patch Management

TCP/IP DNS DHCP

Troubleshooting

Security awareness

Tools

Tenable

Arcserve

Intune

VMware

SharePoint

Zscaler

Job description

The Curve Group is seeking an IT Infrastructure & Support Engineer in London to join our technology team. This hands-on role spans 1st, 2nd and 3rd line support and core IT operations, including backups, patching and vulnerability remediation.

You will work across Windows, M365, Exchange and Azure, ensuring availability and security of the IT estate while collaborating with a friendly team and external suppliers.