IT Support Engineer

iO Associates; England; On-site; GBP 49,500 - 60,500; Full time

Job summary

A technology consulting firm in the UK is seeking an IT Support Engineer to transition into a Junior Infrastructure Engineer role. This position entails providing essential support within the Microsoft ecosystem, including M365 and Azure. Candidates should have experience in these environments and a desire to pursue Microsoft certifications. The company offers a collaborative work environment focused on career growth and technical excellence.

Qualifications

• Proven experience in M365 and Azure environments.
• A functional understanding of PowerShell for automation.
• Familiarity with modern security tooling.

Responsibilities

• Manage Exchange Online, SharePoint, Teams, and Entra ID.
• Support Azure operations, including VMs and networking.
• Utilize Intune for endpoint management and security policies.
• Use PowerShell for task automation.
• Troubleshoot networking and hardware issues.

Skills

M365 Administration

Azure fundamentals

PowerShell scripting

Networking troubleshooting

Job description

Salary: Up to £55,000 per annum (DOE)

Clearance eligibility: British Passport Holder with 10+ years of UK residency required

We are recruiting on behalf of a technology consulting firm that specializes in assuring the UK's National Infrastructure. You will be joining a high-performing team where your growth is a priority, transitioning from an IT Support focus toward a Junior Infrastructure Engineer pathway. If you are a proactive problem-solver who values technical excellence, this is the environment where you can truly build a career.

As an IT Support Engineer, you will provide essential 1st and 2nd line support while gaining deep exposure to the Microsoft ecosystem.

Key Responsibilities

• M365 Administration: Managing Exchange Online, SharePoint, Teams, and Entra ID.
• Cloud Operations: Supporting Azure fundamentals, including VMs, networking, and storage.
• Security & Compliance: Utilizing Intune for endpoint management and implementing Defender and Conditional Access policies.
• Automation: Using PowerShell to script routine tasks and improve efficiency.
• Infrastructure: Troubleshooting networking (DNS, DHCP, VPN) and hardware issues.

What You'll Need

• Proven experience in M365 and Azure environments.
• A functional understanding of PowerShell for automation.
• Familiarity with modern security tooling (Defender/Purview).
• A genuine desire to pursue Microsoft certifications (AZ-900, MS-900, SC-900) which the company will actively support.

If you have experience in IT Support and would like to develop your career into Infrastructure and DevOps engineering in a collaborative environment that truly invests in your future, we'd love to hear from you.