Hands-On F&B Operations Assistant Manager

Barfection; Wales; On-site; GBP 27,000 - 33,000; Full time

Job summary

Barfection in Wales is seeking an experienced Assistant Food & Beverage Operations Manager to join our team full-time. You will help oversee the restaurant, bar, breakfast service and events, lead by example and deliver polished guest service during busy periods.

Reporting to the Food & Beverage Operations Manager, you will manage shifts, support stock control and safety compliance, and work closely with kitchen and other departments to ensure seamless service.

Qualifications

• Experience in a busy restaurant, hotel restaurant or similar F&B environment.
• Experience supervising a team or stepping into an assistant management role.
• Confident leading service and making decisions in a fast-paced setting.
• Excellent customer service and consistent operational standards.
• Organised with awareness of labour and stock control.
• Hands-on, approachable leadership, able to lead by example.
• Calm under pressure with ability to handle competing priorities.
• Willing to work shifts, weekends and festive periods.

Responsibilities

• Support daily operation of restaurant, bar, breakfast and meetings/events.
• Lead from the front during service, motivate the team and maintain standards.
• Supervise front-of-house colleagues to ensure guest-focused service.
• Take responsibility for shifts when Manager is unavailable.
• Assist planning and delivery of Christmas parties, conferences and events.
• Coordinate with kitchen and hotel departments for smooth service.
• Help manage staff rotas, labour costs, stock control, and wastage.
• Handle guest enquiries and resolve complaints professionally.
• Ensure compliance with food safety, health and safety and licensing.

Skills

Front-of-house supervision

Service leadership

Staff scheduling

Labour cost awareness

Food safety awareness

Job description

Barfection in Wales is seeking an experienced Assistant Food & Beverage Operations Manager to join our team full-time. You will help oversee the restaurant, bar, breakfast service and events, lead by example and deliver polished guest service during busy periods.

Reporting to the Food & Beverage Operations Manager, you will manage shifts, support stock control and safety compliance, and work closely with kitchen and other departments to ensure seamless service.