Hands-On Assistant Manager — Lead a Busy Pub Team

Greene King; Whitminster; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Career development opportunities

Training and development

33% employee discount

15% discount for loved ones

50% employee discount

25% discount for loved ones at Greene

Free Employee Assistance Programme

Enhanced family-friendly maternity and

paternity support

Menopause Friendly Employer

Refer a Friend scheme

Wagestream

Retail discounts (Superdrug)

Job summary

Fromebridge Mill in Whitminster is seeking an experienced Assistant Manager to lead a busy, high-volume operation on a daily basis. You will work closely with the General Manager to drive sales, maintain top service standards, and develop a strong, hands-on team in a welcoming environment.

You will be at the heart of delivering great hospitality, managing peak periods, and ensuring a smooth operation from carvery to the bar. A passion for people and customer experience is essential.

Qualifications

• Previous experience in an Assistant Manager or similar hospitality role.
• Experience in a busy pub, restaurant or high-volume hospitality environment.
• Strong people leadership skills and the confidence to lead an established team.
• A hands-on approach - you're happiest working alongside your team rather than sitting behind a desk.
• Excellent communication skills and the ability to motivate people.

Responsibilities

• Support the General Manager with the day-to-day running of the pub.
• Taking ownership of busy shifts and confidently leading the team.
• Working alongside the team on the floor and being a visible, hands-on leader.
• Coaching, motivating and developing our established team.
• Maintaining consistently high standards across service, food, cleanliness and compliance.
• Creating a great customer experience across our busy food and drink operation.
• Helping drive sales and identifying opportunities to grow the business.
• Building strong relationships with our customers and local community.
• Supporting the team through busy food services and peak trading periods.
• Helping make the most of our carvery, food offer and varied customer occasions.
• Stepping up and supporting the General Manager whenever required.

Skills

People leadership

Hands-on leadership

Communication

Customer service

Commercial awareness

Team motivation

Pace management

Job description

Fromebridge Mill in Whitminster is seeking an experienced Assistant Manager to lead a busy, high-volume operation on a daily basis. You will work closely with the General Manager to drive sales, maintain top service standards, and develop a strong, hands-on team in a welcoming environment.

You will be at the heart of delivering great hospitality, managing peak periods, and ensuring a smooth operation from carvery to the bar. A passion for people and customer experience is essential.