Hands-On Assistant F&B Operations Lead

Barfection; Llandudno; On-site; GBP 27,000 - 33,000; Full time

Job summary

Barfection is seeking an experienced Assistant Food & Beverage Operations Manager to join on a full-time basis in Wales. You will help run the restaurant, bar, breakfast service and meetings/events, leading by example and ensuring exceptional guest experiences.

You will work closely with the Food & Beverage Operations Manager to maintain service standards, manage shifts, and contribute to a busy festive period ahead of Christmas. The role demands hands-on management and strong customer focus.

Qualifications

• Experience in a busy restaurant, hotel restaurant or similar food & beverage setting.
• Experience supervising a team or stepping into an assistant management role.
• Ability to lead service and make decisions in a fast-paced environment.
• Commitment to excellent customer service and consistent operational standards.
• Strong labour and stock control understanding.
• Hands-on leader who can set an example during peak periods.

Responsibilities

• Support daily operation of restaurant, bar, breakfast and events.
• Lead from the front during service, inspire the team and uphold high standards.
• Supervise front-of-house colleagues, stay organised and guest-focused.
• Cover shifts when the manager is unavailable.
• Assist with planning and delivering Christmas parties, conferences and events.
• Coordinate with kitchen and other departments for smooth service.
• Help manage rotas, labour costs, stock control and wastage.
• Handle guest enquiries and resolve complaints professionally.

Skills

Restaurant experience

Team supervision

Customer service

Operations mindset

Job description

Barfection is seeking an experienced Assistant Food & Beverage Operations Manager to join on a full-time basis in Wales. You will help run the restaurant, bar, breakfast service and meetings/events, leading by example and ensuring exceptional guest experiences.

You will work closely with the Food & Beverage Operations Manager to maintain service standards, manage shifts, and contribute to a busy festive period ahead of Christmas. The role demands hands-on management and strong customer focus.