Hamilton-Based Administrative Coordinator – Community Inclusion

Dunwall Partners Ltd; Hamilton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Public holidays 12 ½

6% Pension contribution

Group Life Insurance

Job summary

GCIL (Glasgow Centre for Inclusive Living) in Hamilton is seeking an Administrator to support the Lanarkshire Team in a busy office. You will manage workloads, handle referrals and provide frontline support with accuracy and professionalism.

The role requires at least two years of administrative experience, strong communication, and meticulous attention to detail. PVG scheme membership will be supported, and a proactive, confidential approach is essential.

Qualifications

• Minimum two years' administrative experience in a busy office.
• Strong written and verbal communication skills.
• Excellent organisation and time management.
• Ability to handle confidential information professionally.
• Willingness to join PVG scheme.

Responsibilities

• Provide administrative support to the Lanarkshire Team in a busy office environment.
• Manage your own workload effectively and work confidently on your own initiative.
• Handle a range of administrative tasks with accuracy and strong attention to detail.
• Use a variety of computer systems and software applications efficiently.
• Be the primary point of contact for incoming enquiries and new referrals, ensuring efficient handling and appropriate signposting.
• Manage incoming calls, monitor mail boxes and process new referrals, delivering high-quality front-line support.
• Communicate clearly and professionally with colleagues, Supported People and external partners.
• Prioritise competing tasks and manage time effectively to meet deadlines.
• Maintain accurate records and assist with data entry and database updates.
• Support the coordination of appointments, meetings and other team activities.
• Ensure compliance with organisational policies, procedures and confidentiality standards.

Skills

Administrative experience

Excellent communication

Organisation skills

Attention to detail

Confidentiality

PVG scheme willingness

Tools

CRM systems knowledge

Job description

GCIL (Glasgow Centre for Inclusive Living) in Hamilton is seeking an Administrator to support the Lanarkshire Team in a busy office. You will manage workloads, handle referrals and provide frontline support with accuracy and professionalism.

The role requires at least two years of administrative experience, strong communication, and meticulous attention to detail. PVG scheme membership will be supported, and a proactive, confidential approach is essential.