Administrative Secretary – Mental Health & Learning Disability

NHS National Services Scotland; Paisley; Presencial; GBP 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

NHS Pension Scheme

27 days annual leave + holidays

Cycle to Work Scheme

Staff development & study bursaries

Employee assistance programme

Descripción de la vacante

NHS Greater Glasgow and Clyde (NHSGGC) is seeking an experienced administrator to provide comprehensive administrative and secretarial support to Community Mental Health, Addictions and Learning Disability services. The role requires independence, diary and correspondence management, and effective handling of confidential information.

The post is a permanent, full-time role based at Dykebar Hospital, with a 36-hour week and specific shift patterns.

Formación

• Competence with IT packages (Word, Outlook, Excel, PowerPoint and Access) evidenced by experience or formal qualifications (e.g. ECDL).
• Experience in an office/administrative environment.
• Knowledge of office systems, procedures and equipment.
• Audio typing skills.
• Excellent verbal and written communication.
• Good organisational skills with ability to prioritise workload.
• Understanding of confidentiality, information governance and data protection.
• Ability to work independently and as part of a team.
• Willingness to undertake ongoing learning including SVQ Administration qualifications.
• Knowledge of electronic patient record systems would be advantageous.

Responsabilidades

• Provide high-quality administrative and secretarial support to multidisciplinary teams and prepare correspondence and audio transcription.
• Manage diaries, appointments, meetings, room bookings, interpreters and hospitality requirements.
• Act as a first point of contact for telephone, email and face-to-face enquiries from patients, staff, visitors and external agencies.
• Maintain and update electronic and paper filing systems; process mail; record clinical information on relevant systems; generate prescriptions; support records management.
• Assist with procurement, meeting administration, minute taking and provide cross-cover across the wider administration team.
• Ensure compliance with confidentiality, Data Protection, Information Security, Health and Safety and organisational policies while prioritising workloads to meet deadlines.

Conocimientos

IT literacy

Audio typing

Communication skills

Organisational skills

Confidentiality

Independent worker

Team player

Prioritisation

Learning & development

EPR knowledge

Educación

ECDL

SVQ Administration

Herramientas

Microsoft Word

Outlook

Excel

PowerPoint

Access

Descripción del empleo

NHS Greater Glasgow and Clyde (NHSGGC) is seeking an experienced administrator to provide comprehensive administrative and secretarial support to Community Mental Health, Addictions and Learning Disability services. The role requires independence, diary and correspondence management, and effective handling of confidential information.

The post is a permanent, full-time role based at Dykebar Hospital, with a 36-hour week and specific shift patterns.