Gyms Duty Manager

JD GROUP; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading gym chain located in Chester is seeking a committed Manager to oversee gym operations and maintain high standards. The ideal candidate will have experience in management within the leisure industry, exceptional customer service skills, and be passionate about driving sales and team success. The role includes ensuring operational efficiency, adhering to health and safety policies, and delivering outstanding member service. This position is full time and requires flexibility in working hours.

Qualifications

• Experience in management within leisure-related industry is essential.
• Demonstrated passion for customer service and ability to inspire a team.
• Experience in sales and local marketing coordination.

Responsibilities

• Responsible for operational running of the gym at all times.
• Conduct daily, weekly, and monthly safety checks.
• Maximize sales and membership targets.

Skills

Team leadership

Customer service

Sales driving

Operational management

Health and safety adherence

Education

Level 2 Gym Instructor

Job description

Role Overview

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spend revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• To undertake any other reasonable duties/projects/meetings, that may be required.
• To always be an ambassador of JD Gyms.

Skills and Experience

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor.
• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.