Gym Operations & Member Experience Lead

JD GROUP; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness company in Greater London is seeking a motivated Gym Manager to oversee operations and maintain high standards of service and cleanliness. This role demands strong customer service skills, operational management, and the ability to lead a team effectively. Applicants should possess Level 2 Gym Instructor qualifications and prior experience in a management role within the leisure industry. The position requires flexibility in working hours, including early mornings and weekends.

Qualifications

• Experience in a management position within a leisure-related industry.
• Passionate about customer service and an inspirational leader.
• Experience in driving sales and managing teams.

Responsibilities

• Oversee operational running of the gym.
• Ensure adherence to Health and Safety policies.
• Maximise sales and membership targets.

Skills

Customer service

Team leadership

Sales drive

Operational management

Education

Level 2 Gym Instructor qualification

Job description

A leading fitness company in Greater London is seeking a motivated Gym Manager to oversee operations and maintain high standards of service and cleanliness. This role demands strong customer service skills, operational management, and the ability to lead a team effectively. Applicants should possess Level 2 Gym Instructor qualifications and prior experience in a management role within the leisure industry. The position requires flexibility in working hours, including early mornings and weekends.