Guided Visitor Experience Host & Storyteller

Titanic Belfast; Belfast; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Private GP service

Employee assistance programme

Discounts with high street partners

Holiday allowance & sick pay

Job summary

Titanic Belfast is seeking a Visitor Experience Crew member with Guiding to welcome visitors and deliver engaging tours. You will provide first-person narratives and workshops for education groups, ensuring a memorable experience and adherence to all policies.

As part of our heritage-driven team, you will contribute to a high standard of guest service and storytelling, helping visitors connect with Titanic's story and its unique attractions.

Qualifications

• Customer service experience or visitor-facing roles preferred.
• Comfort delivering tours and engaging storytelling.
• Public speaking or presenting skills helpful.

Responsibilities

• Interact with visitors throughout Titanic Belfast and SS Nomadic Visitor Experience.
• Provide guided tours, deliver first-person narratives, and facilitate workshops for Education groups.
• Support the visitor journey by delivering excellent service and adhering to policies.

Job description

Titanic Belfast is seeking a Visitor Experience Crew member with Guiding to welcome visitors and deliver engaging tours. You will provide first-person narratives and workshops for education groups, ensuring a memorable experience and adherence to all policies.

As part of our heritage-driven team, you will contribute to a high standard of guest service and storytelling, helping visitors connect with Titanic's story and its unique attractions.