Assistant Restaurant Manager

Titanic Hotel Belfast; Queen's Island; On-site; GBP 26,000 - 34,000; Full time

Job summary

Titanic Hotel Belfast is seeking an Assistant Restaurant Manager to oversee dining operations and deliver exceptional guest and team experiences at our luxury hotel in Belfast.

You will lead, train and develop the restaurant team, manage staffing and payroll within budget, drive sales, and ensure compliance with health, safety and licensing laws. A passion for hospitality and strong leadership are essential.

Qualifications

• Right to work in the UK.

Responsibilities

• Manage dining operations.
• Maintain exceptional levels of customer service.
• Ensuring adequate staffing to cover the business. Deploy staff efficiently to ensure mis-en-place is ready for shifts.
• Manage, train and develop the team.
• Work within budgeted payroll guidelines and schedules.
• Drive sales to maximise budgeted revenue.
• Oversee manpower planning and recruitment.
• Maintain and improve food and beverage profits by monitoring wastage and breakages and implementing remedial actions.
• Stock control, cost control and cash control.
• Develop menus with Food and Beverage team.
• Incentivise team members to maximise sales and revenue.
• Carry out appraisals and reviews as per the company system.
• Evaluate guest satisfaction levels with a focus on continuous improvement.
• Attend and contribute to daily/weekly team meetings.
• Carry out Duty Management shifts as required.
• Adhere to TITANIC core values and regulatory requirements.

Skills

Hospitality experience

Job description

Assistant Restaurant Manager

Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?

We are currently looking for an Assistant Restaurant Manager to join us!

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award‑winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.

Job purpose:

As Assistant Restaurant Manager, you will be responsible for managing operations to deliver an exceptional guest and team member experience; manage, train, and develop team members, and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards.

About the role

Main duties and responsibilities :

• Manage dining operations

• Maintain exceptional levels of customer service

• Ensuring adequate staffing to cover the business. Deploying staff in an efficient way to ensure all mis‑en‑place is in place for oncoming shifts

• Manage, train and develop the team

• Work within budgeted guidelines in relation to payroll, setting correct work schedules

• Drive sales to maximise budgeted revenue

• Oversee departmental manpower planning and recruitment

• To maintain and improve food and beverage profits by monitoring wastage and breakages and implementing remedial actions

• Display a pro‑active and consistent approach to stock control, cost control and cash control

• Develop menus with other members of Food and Beverage team

• Incentivise team members to maximise sales and revenue

• To carry out appraisals/job chats and reviews as per the company appraisals system

• Evaluate guest satisfaction levels with a focus on continuous improvement

• Ensure communication meetings are conducted and post‑meeting minutes generated

• To attend and contribute to all daily/weekly team meetings

• To carry out Duty Management shifts as required

• Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display

  To have a thorough knowledge of and adherence to the law regarding the following company regulations:

  • Licensing laws

  • Health and safety regulations

  • Food handling and hygiene regulations

  • Fire regulations and procedures

  • First aid procedures

• To be a good example of the company dress code and appearance standards – ensure that your team fully comply with these

• To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Operations Manager/General Manager.

About the company

Titanic Hotel Belfast is located in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to Titanic Quarter on business or for pleasure.

Belfast is the birthplace of Titanic and this heritage hotel is a sister to our award‑winning Titanic Hotel Liverpool. The hotel is operated by Harcourt Developments; an international property development company with over 50 years experience restoring and renovating listed heritage buildings.

Required Criteria

• Right to work in the UK

Desired Criteria

• Hospitality experience