Guest Services Team Member – Fast-Paced Hospitality

The Rank Group plc

St Helens

On-site

GBP 13,876 - 19,764

Full time

14 days+
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Benefits offered by this job

Competitive Salary: £12.21 per hour
Paid breaks
50% off food & soft drinks
Pension & Life Assurance
Company Sick Pay
Career development opportunities
Uniform provided

Job summary

A leading entertainment company in St Helens is seeking a Team Member to provide exceptional customer experiences in a vibrant venue. In this role, you will welcome guests, serve food and drinks, and ensure a safe and engaging environment. Ideal candidates will have a friendly attitude and enjoy working in a fast-paced setting. Full training is provided, making this a great opportunity for both seasoned professionals and those new to the hospitality sector. Enjoy competitive pay and numerous career development opportunities.

Qualifications

  • Previous customer-service experience in hospitality/retail/leisure is helpful but not essential.
  • Full training will be provided.

Responsibilities

  • Make customers feel welcome and serve food & drink.
  • Help customers understand games and maintain high energy.
  • Follow health & safety and compliance procedures.
  • Communicate clearly with colleagues to ensure smooth service.

Skills

Customer-first attitude
Great people skills
Organised with good attention to detail
Team player energy

Job description

A leading entertainment company in St Helens is seeking a Team Member to provide exceptional customer experiences in a vibrant venue. In this role, you will welcome guests, serve food and drinks, and ensure a safe and engaging environment. Ideal candidates will have a friendly attitude and enjoy working in a fast-paced setting. Full training is provided, making this a great opportunity for both seasoned professionals and those new to the hospitality sector. Enjoy competitive pay and numerous career development opportunities.
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