Guest Services Specialist — Ground Floor Team Member

Premier-Inn; Redhill; On-site; GBP 20,000 - 29,000; Part time

Benefits offered by this job

Permanent contract

Training and development

Whitbread Benefits Card

Job summary

Premier Inn in Redhill is looking for a Ground Floor Team Member to welcome guests, assist with check-ins and meals, and ensure a smooth stay. The role involves shifts including evenings and weekends with a permanent contract and 18 guaranteed hours per week.

Friendly, customer-focused individuals with a can-do attitude will thrive as you help guests from arrival to departure. Prior hotel experience is not required, and full training is provided.

Qualifications

• No hotel experience required.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals.
• Answer questions and help solve problems.
• Keep reception, restaurant and public areas well presented.
• Support teammates across the hotel when busy.
• Ensure guests feel looked after from arrival to departure.

Job description

Premier Inn in Redhill is looking for a Ground Floor Team Member to welcome guests, assist with check-ins and meals, and ensure a smooth stay. The role involves shifts including evenings and weekends with a permanent contract and 18 guaranteed hours per week.

Friendly, customer-focused individuals with a can-do attitude will thrive as you help guests from arrival to departure. Prior hotel experience is not required, and full training is provided.