Guest Services Specialist | Front Desk & Upsell Expert

WYNDHAM SINGAPORE HOTEL; Penarth; In loco; GBP 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

WYNDHAM SINGAPORE HOTEL in Penarth is seeking a Front Office professional to deliver personalised guest service and manage requests to ensure a seamless stay.

The role handles cashiering, responds to guest inquiries about transport and dining, and promotes upselling opportunities. Strong communication and teamwork are essential, with flexibility to work shifts, weekends, and public holidays.

Competenze

• Experience in Front Office operations.
• Excellent interpersonal and communication skills.
• Ability to work in a team and independently.

Mansioni

• Provide personalized service to guests and handle requests promptly.
• Handle cashiering duties and manage cash float carefully.
• Answer calls professionally and promote upselling programs.
• Attend to guest enquiries for transport, directions, restaurant reservations and more.

Conoscenze

Front Office experience

Interpersonal skills

Teamwork / independent work

Descrizione del lavoro

WYNDHAM SINGAPORE HOTEL in Penarth is seeking a Front Office professional to deliver personalised guest service and manage requests to ensure a seamless stay.

The role handles cashiering, responds to guest inquiries about transport and dining, and promotes upselling opportunities. Strong communication and teamwork are essential, with flexibility to work shifts, weekends, and public holidays.