Front Desk Officer / Executive

WYNDHAM SINGAPORE HOTEL; Penarth; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Zusammenfassung

WYNDHAM SINGAPORE HOTEL in Penarth is seeking a Front Office professional to deliver personalised guest service and manage requests to ensure a seamless stay.

The role handles cashiering, responds to guest inquiries about transport and dining, and promotes upselling opportunities. Strong communication and teamwork are essential, with flexibility to work shifts, weekends, and public holidays.

Qualifikationen

• Experience in Front Office operations.
• Excellent interpersonal and communication skills.
• Ability to work in a team and independently.

Aufgaben

• Provide personalized service to guests and handle requests promptly.
• Handle cashiering duties and manage cash float carefully.
• Answer calls professionally and promote upselling programs.
• Attend to guest enquiries for transport, directions, restaurant reservations and more.

Kenntnisse

Front Office experience

Interpersonal skills

Teamwork / independent work

Jobbeschreibung

Provide personalized service to guests and handle their request promptly to ensure seamless stay experience

Handle cashiering duties and check cash float carefully

Answer incoming and outgoing calls in professional manner

Promote upselling program

Attend to guest enquiries for transportations, directions, restaurant reservations and more

Requirements

Relevant experience in Front Office

Excellent interpersonal and communication skills

Able to work in a team and/or independently

Able to work shifts and/or weekends and public holiday