Guest Services Porter — Luggage & Concierge

Park Plaza; Greater London; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday including bank hols

Discounted hotel rooms in Europe

50% F&B discount for you and your part

Two free meals per day

Pension plan and staff events

Descripción de la vacante

Park Plaza is seeking a Luggage Porter to warmly welcome guests and assist with luggage, deliveries and packages. You will maintain a high standard of service, with a focus on attentiveness, courtesy, and clean presentation at all times.

This role requires excellent English communication and strong guest service skills, offering shifts in a hotel environment with additional benefits and a supportive team culture.

Formación

• Have excellent interpersonal skills and the ability to connect with others.
• Be responsible for welcoming and assisting guests with delivering or storing their luggage and the delivery of packages.
• Possess a good command of English and excellent communication skills.
• Have previous experience as a Luggage Porter.

Responsabilidades

• Welcome and assist guests with their luggage and deliveries.
• Handle requests promptly, politely and with a caring attitude.
• Assist with delivering or storing luggage and packages.
• Maintain a courteous, professional demeanor at all times.

Conocimientos

Interpersonal skills

English proficiency

Guest service experience

Luggage handling

Descripción del empleo

Park Plaza is seeking a Luggage Porter to warmly welcome guests and assist with luggage, deliveries and packages. You will maintain a high standard of service, with a focus on attentiveness, courtesy, and clean presentation at all times.

This role requires excellent English communication and strong guest service skills, offering shifts in a hotel environment with additional benefits and a supportive team culture.