Housekeeping Porter

PPHE Hotel Group; London Borough of Lambeth; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

30 days holiday per year

Heavily discounted hotel room rates

50% F&B discount

Two free meals per day

Wagestream access

Recommend a Friend £750

BenefitHub discounts

Vitality at work gym discounts

Ride to Work scheme

Travel season ticket loans

Employee Assistance Programme 24/7

Rotas published two weeks in advance

Uniforms provided

Annual staff parties

Job summary

PPHE Hotel Group is seeking a Housekeeping Porter to join the team at Park Plaza Westminster Bridge in London. You will support guest rooms and public areas, delivering courteous service and maintaining high cleanliness standards.

The role offers a competitive hourly rate and a comprehensive benefits package, including generous holiday entitlement and hotel discounts. Training and continuous development are provided to help you succeed in a fast-paced environment.

Qualifications

• Experience in hospitality preferred.
• Strong communication and a proactive approach.
• Ability to anticipate guest needs and act accordingly.

Responsibilities

• Be responsible for doing guests requests in an efficient and courteous manner.
• Be maintaining stock controls in the pantries.
• Be replenishing supplies, including linen and cleaning material to the outlined stock levels on the floors.
• Have the ability to work and multi-task in a fast-paced environment.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.

Skills

Guest service mindset

Team player

Job description

Location: Park Plaza Westminster Bridge London, United Kingdom

Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Porter and we will give you the training and support to succeed.

As a Housekeeping Porter, you will receive:

• Salary: £13.06 per hour


• 30 days of holiday per year – including bank holidays, increasing withyears of service


• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)


• 50% F&B discount at our restaurants and bars (for your whole party)


• Two free meals per day - including days off if you wish to come in


• Access to 40% of your pay before payday through Wagestream


• Recommend a Friend scheme - £750


• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.


• Vitality at work scheme with great gym discounts & more


• Ride to Work Scheme & free local cycling lessons


• Travel season ticket loans *


• 24/7 access to our Employee Assistance Programme


• Rotas published at least two weeks in advance (if applicable)


• Departmental productivity and service incentive schemes *


• Uniforms provided (if applicable) & free dry cleaning


• Annual Staff parties and events

The ideal candidate for the Housekeeping Porter role will:

• Be responsible for doing guests requests in an efficient and courteous manner.


• Be maintaining stock controls in the pantries.


• Be replenishing supplies, including linen and cleaning material to the outlined stock levels on the floors.


• Have the ability to work and multi-task in a fast-paced environment.


• Listen to the needs of guests and other team members and adapt to meet them.


• Have a courteous and professional attitude with guests and team members.


• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.