Luxury Luggage Porter & Guest Concierge

Park Hyatt; Greater London; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

12 complimentary nights a year across

Discounted hotel stays for family and友

Business attire laundered

Headspace membership

50% discount on food and beverages

Career development opportunities

Résumé du poste

Park Hyatt London River Thames is seeking a friendly Luggage Porter to welcome guests and assist with their luggage from arrival to rooms, ensuring a smooth and luxurious transition. In this role you will escort guests to their rooms, explain amenities, and coordinate with the front desk to support efficient check-in and check-out.

A background in luxury hospitality and a valid driver’s license are valued. The hotel offers generous staff benefits including dining discounts, wellness facilities,

Qualifications

• Previous experience in luxury hospitality preferred.
• Exceptional customer service and attentiveness.
• Driver's license desirable.

Responsabilités

• Welcome guests warmly on arrival and assist with luggage.
• Transport luggage from arrival to front desk and rooms; assist with check-out.
• Escort guests to rooms and explain room features and amenities.
• Store and document luggage securely.

Connaissances

Guest service

Hospitality

Teamwork

Description du poste

Park Hyatt London River Thames is seeking a friendly Luggage Porter to welcome guests and assist with their luggage from arrival to rooms, ensuring a smooth and luxurious transition. In this role you will escort guests to their rooms, explain amenities, and coordinate with the front desk to support efficient check-in and check-out.

A background in luxury hospitality and a valid driver’s license are valued. The hotel offers generous staff benefits including dining discounts, wellness facilities,