Guest Services & Hospitality Assistant

BaxterStorey; Wantage; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Bespoke training and development

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking a General Assistant in Wantage to deliver exceptional hospitality and service. You’ll help serve food and drinks, assist guests, and work as part of a friendly, inclusive team focused on creating memorable experiences.

We value customer-focused individuals who can adapt to different shifts, uphold hygiene standards, and embody BaxterStorey’s core values every day.

Qualifications

• Passion for food and customer service.
• Enjoys working in a collaborative, inclusive team.
• Can adapt to varying shifts and guest needs.
• Previous experience in a similar food service role is a plus.
• Basic knowledge of food safety practices.
• Demonstrates BaxterStorey core values.

Responsibilities

• Serve food and beverages to guests in a friendly, professional manner.
• Provide attentive service and address guest questions along their journey.
• Collaborate with colleagues to maintain smooth operations and safety.
• Comply with health and safety regulations and local guidelines.
• Maintain cleanliness and hygiene in kitchen and dining areas.

Skills

Food service passion

Team collaboration

Adaptability

Customer service experience

Food safety awareness

Company values alignment

Job description

BaxterStorey is seeking a General Assistant in Wantage to deliver exceptional hospitality and service. You’ll help serve food and drinks, assist guests, and work as part of a friendly, inclusive team focused on creating memorable experiences.

We value customer-focused individuals who can adapt to different shifts, uphold hygiene standards, and embody BaxterStorey’s core values every day.