Guest Experience Assistant – Hospitality & Service

WSH Group; Trowbridge; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Birthday off

Volunteering days

Grandparent leave

Maternity leave

Pension

Life insurance

Perkbox discounts

Wellbeing hub

Employee assistance

Cycle to work

Free meals

Apprenticeships

Job summary

BaxterStorey in Trowbridge is hiring a General Assistant to deliver genuine hospitality and impeccable service. You will serve guests, attend to requests, and work with colleagues to maintain smooth dining operations.

Join a supportive team, benefit from training, 28 days holiday plus bank holidays, and wellbeing initiatives. We value inclusivity, development, and a positive work life balance as part of our commitment to exceptional guest experiences.

Qualifications

• Experience in hospitality is desirable.
• Focus on delivering high-quality guest service.
• Ability to work well in a team.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner.
• Customer service – address guest needs and enquiries with a positive attitude.
• Teamwork – collaborate with colleagues to ensure smooth operations.
• Adherence to health and safety regulations and location guidelines.
• Maintain cleanliness and hygiene in dining areas.

Skills

Hospitality

Customer service

Teamwork

Job description

BaxterStorey in Trowbridge is hiring a General Assistant to deliver genuine hospitality and impeccable service. You will serve guests, attend to requests, and work with colleagues to maintain smooth dining operations.

Join a supportive team, benefit from training, 28 days holiday plus bank holidays, and wellbeing initiatives. We value inclusivity, development, and a positive work life balance as part of our commitment to exceptional guest experiences.