Guest Services Coordinator – Permanent Role + Training

Premier Inn; Evesham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Full training

Career development

Whitbread Benefits Card

Pension & SAYE

Job summary

Premier Inn in Evesham is seeking a Ground Floor Team Member to warmly welcome guests, assist with check-in, and provide breakfast or dinner service while ensuring every guest feels looked after from arrival to departure.

The role includes serving breakfast or evening meals, taking on bar duties, answering questions, and supporting the hotel team during busy periods. A friendly, calm attitude and willingness to learn are valued; previous hotel experience is not required.

Qualifications

• No hotel experience required; friendly attitude and customer-service mindset are valued.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or dinner and bar service as needed
• Answer questions and help solve problems for guests
• Keep reception, restaurant and public areas tidy
• Support teammates during busy periods
• Ensure every guest feels looked after from arrival to departure

Job description

Premier Inn in Evesham is seeking a Ground Floor Team Member to warmly welcome guests, assist with check-in, and provide breakfast or dinner service while ensuring every guest feels looked after from arrival to departure.

The role includes serving breakfast or evening meals, taking on bar duties, answering questions, and supporting the hotel team during busy periods. A friendly, calm attitude and willingness to learn are valued; previous hotel experience is not required.