Guest Experience Associate - Permanent, 15h/wk

Premier Inn; England; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Full training and support from day one

Opportunities to learn new skills and…

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn in Cirencester Town Centre is hiring a Ground Floor Team Member. You’ll welcome guests, assist with check-in, serve breakfast or dinner, and help guests have a smooth stay. Shifts include evenings and weekends, with a guaranteed 15 hours per week on a permanent contract.

No hotel experience is required. If you’re friendly, enjoy helping people and stay calm when it’s busy, we’ll teach you the rest. Training and career development are provided.

Qualifications

• No hotel experience required.
• Friendly and helpful personality.
• Ability to stay calm in busy environments.
• Willingness to work evenings and weekends.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including bar service and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support teammates across the hotel when_busy
• Make sure every guest feels looked after from arrival to departure

Skills

Customer service

Communication

Teamwork

Calm under pressure

Job description

Premier Inn in Cirencester Town Centre is hiring a Ground Floor Team Member. You’ll welcome guests, assist with check-in, serve breakfast or dinner, and help guests have a smooth stay. Shifts include evenings and weekends, with a guaranteed 15 hours per week on a permanent contract.

No hotel experience is required. If you’re friendly, enjoy helping people and stay calm when it’s busy, we’ll teach you the rest. Training and career development are provided.