Guest Services Associate — Front Desk & Breakfast (Permanent)

www.whitbreadcareers.com - jobboard; Redditch; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Full training

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts on shopping

Job summary

Premier Inn in Redditch seeks a Ground Floor Team Member to warmly welcome guests, check them in and help with breakfast or dinner service, making every stay smooth.

You\'ll work across reception, restaurant and public areas, with shifts including evenings and weekends. No hotel experience required—friendly, calm under pressure and a willingness to help are all you need to start your career with Whitbread.

Qualifications

• Friendly and helpful demeanor.
• Willingness to learn and follow training.
• Ability to greet guests and assist with inquiries.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or meals as needed.
• Answer questions and help solve problems.
• Keep reception, restaurant and public areas tidy.
• Support teammates during busy periods.

Skills

Customer service

Hospitality

Teamwork

Communication

Calm under pressure

Job description

Premier Inn in Redditch seeks a Ground Floor Team Member to warmly welcome guests, check them in and help with breakfast or dinner service, making every stay smooth.

You\'ll work across reception, restaurant and public areas, with shifts including evenings and weekends. No hotel experience required—friendly, calm under pressure and a willingness to help are all you need to start your career with Whitbread.