Guest-Facing Hotel Ground Floor Associate

Whitbread; Pickering; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Full training and support from day one

Opportunities to learn new skills and

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Whitbread's Pickering Premier Inn is seeking a Ground Floor Team Member to welcome guests, assist check-in, and service breakfast or dinner. This role guarantees 25 hours per week at up to £13.06 per hour, with a permanent contract and full training.

You’ll join a busy, guest-focused team across reception, restaurant and public areas, with evenings and weekend shifts. Prior hotel experience isn’t required; friendly, calm, and proactive people will thrive and have opportunities to develop within

Qualifications

• No hotel experience required.
• Friendly, people-oriented, and able to stay calm in busy periods.
• Training provided to help you grow within Premier Inn.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy
• Support teammates across the hotel when busy
• Ensure guests feel looked after from arrival to departure

Skills

Customer service

Check-in assistance

Food service

Communication

Job description

Whitbread's Pickering Premier Inn is seeking a Ground Floor Team Member to welcome guests, assist check-in, and service breakfast or dinner. This role guarantees 25 hours per week at up to £13.06 per hour, with a permanent contract and full training.

You’ll join a busy, guest-focused team across reception, restaurant and public areas, with evenings and weekend shifts. Prior hotel experience isn’t required; friendly, calm, and proactive people will thrive and have opportunities to develop within