Guest Experience Associate – Front Desk & Breakfast

Whitbread PLC; Banbury; Hybrid; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension

Discounts

Job summary

Whitbread PLC's Premier Inn in Banbury is hiring a Ground Floor Team Member. You will welcome guests, assist with check-in and serve breakfast or dinner, helping ensure a smooth stay.

Shifts vary and you’ll handle guest questions, keep reception and public areas tidy, and support team members during busy periods. No hotel experience required; friendly, calm and proactive applicants are encouraged to apply.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Whitbread PLC's Premier Inn in Banbury is hiring a Ground Floor Team Member. You will welcome guests, assist with check-in and serve breakfast or dinner, helping ensure a smooth stay.

Shifts vary and you’ll handle guest questions, keep reception and public areas tidy, and support team members during busy periods. No hotel experience required; friendly, calm and proactive applicants are encouraged to apply.