Guest Service Assistant - Hospitality & Career Growth

Kew Green Hotels; Liverpool; Hybride; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Career development programs

Hotel discounts

Gym access

Wellbeing support

Résumé du poste

Kew Green Hotels is seeking a Guest Service Assistant to help deliver exceptional guest experiences across reception, restaurant, bar, and events at our Liverpool property. You’ll receive full training to work across guest-facing areas and build a career in hospitality.

Ideal candidates are friendly, possess strong communication and teamwork skills, and are eager to learn. A proactive mindset and comfort with MS Office are a plus.

Qualifications

• Customer-focused, friendly approach to guests.
• Strong communication and teamwork in a fast-paced hotel setting.
• Willingness to learn across reception, F&B, and events.

Responsabilités

• Deliver excellent service across reception, restaurant, bar, meetings and events.
• Assist with check-in/check-out, food and beverage service, conference setups, and banqueting.
• Build relationships with guests and maintain clean, presentable guest areas.

Connaissances

Hospitality

Communication

Teamwork

Proactive approach

Outils

MS Office

Description du poste

Kew Green Hotels is seeking a Guest Service Assistant to help deliver exceptional guest experiences across reception, restaurant, bar, and events at our Liverpool property. You’ll receive full training to work across guest-facing areas and build a career in hospitality.

Ideal candidates are friendly, possess strong communication and teamwork skills, and are eager to learn. A proactive mindset and comfort with MS Office are a plus.