Guest Luggage Concierge – Welcoming & Caring Porter

PPHE Hotel Group; Greater London; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Wellness days

Discounted room rates

50% F&B discount

Free meals daily

Wagestream access

Refer a Friend £750

Employee discounts

Gym discounts

Ride to work

Season ticket loans

EAP access

Rotas published early

Uniforms provided

Staff parties

Job summary

Park Plaza in London is seeking a Luggage Porter to be the first and last person guests see, using a friendly, can-do approach to create a memorable welcome and assist with luggage delivery and storage. The ideal candidate will have excellent interpersonal and English communication skills, enjoy helping guests, and share our values of Trust, Respect, Teamwork, Enthusiasm and Care.

We offer a competitive hourly rate (£12.71), wellness days, discounted room rates, meal perks, and a range of

Qualifications

• Excellent interpersonal skills and the ability to connect with guests.
• Good command of English and clear communication.
• Ability to welcome and assist guests with luggage and packages.

Responsibilities

• Welcoming guests and assisting with luggage on arrival and departure.
• Delivering or storing guest luggage and packages.
• Providing friendly, efficient service and responding to requests promptly.

Skills

Interpersonal skills

English communication

Guest service

Luggage handling

Job description

Park Plaza in London is seeking a Luggage Porter to be the first and last person guests see, using a friendly, can-do approach to create a memorable welcome and assist with luggage delivery and storage. The ideal candidate will have excellent interpersonal and English communication skills, enjoy helping guests, and share our values of Trust, Respect, Teamwork, Enthusiasm and Care.

We offer a competitive hourly rate (£12.71), wellness days, discounted room rates, meal perks, and a range of