Guest-Focused Server with Wine & Menu Knowledge

The Sloane Club; Greater London; On-site; GBP 21,000 - 29,000; Full time

Job summary

The Sloane Club in Greater London is seeking staff to participate in all activities of the Restaurant, ensuring the highest levels of guest service. You will deliver food and drinks, be attentive and friendly, and help create a positive guest experience.

Work closely with Reception, Sommeliers and Kitchen to maintain standards at all times. You will run a breakfast, lunch or dinner station, handle orders, service, bills on Oracle, and liaise with the kitchen on stock and requests, while

Qualifications

• Experience delivering high levels of guest service.
• Strong teamwork and communication across departments.
• Maintaining professional appearance and standards.

Responsibilities

• Deliver food dishes and drinks to guests following the department SOPs.
• Be attentive, friendly and professional at all times.
• Help create a positive and lasting guest experience.
• Work as part of a close team and with other departments (Reception, Sommeliers & Kitchen).
• Have a competent level of knowledge of the restaurant and hotel.
• Leading by example all the times.

Skills

Guest service

Attention to detail

Teamwork

Professional conduct

Job description

The Sloane Club in Greater London is seeking staff to participate in all activities of the Restaurant, ensuring the highest levels of guest service. You will deliver food and drinks, be attentive and friendly, and help create a positive guest experience.

Work closely with Reception, Sommeliers and Kitchen to maintain standards at all times. You will run a breakfast, lunch or dinner station, handle orders, service, bills on Oracle, and liaise with the kitchen on stock and requests, while