Guest-Focused Front Desk at Community Leisure

Freedom Leisure; Stafford; Vor Ort; GBP 7.900 - 13.000; Vollzeit

Benefits dieser Stelle

Company pension

Cycle-to-work and car leasing tax‑effi

Discounted staff membership (including

Employee Assistance Programme: 24/7

Financial advice

Incremental annual leave entitlement

My Staff Shop employee benefits scheme

Fully funded training and development,

Various insurance and savings schemes

Zusammenfassung

Freedom Leisure is seeking a friendly, customer-focused Receptionist to join our front-of-house team. This 20-hour-per-week role is your entry point to a busy leisure centre, welcoming visitors, handling enquiries, bookings and memberships, and helping maintain a polished reception area.

You’ll work as part of a supportive team, learn our systems, and participate in ongoing training. We offer a pension, staff discounts, and career development opportunities within our charity-led leisure trust.

Qualifikationen

• Previous experience in a customer-facing role in leisure, fitness or community service settings.
• Comfortable using till systems and handling cash/card payments.
• Able to multitask and remain calm in a busy environment.

Aufgaben

• Welcome all visitors with a smile in a friendly and professional manner.
• Handle enquiries, bookings and memberships face-to-face, online and by phone.
• Accurately operate booking, till and membership systems.
• Provide up-to-date information on centre facilities, classes and promotions.
• Maintain a tidy, inviting reception area and ensure high standards of presentation.
• Work as part of a collaborative, multi-skilled team.
• Support the delivery of events and activities within the centre.
• Follow Freedom Leisure’s policies on safeguarding, health & safety and customer care.
• Participate in relevant training and ongoing professional development.

Kenntnisse

Customer service

Till handling

Multitasking

Team player

Tools

Booking systems

Cash handling

Jobbeschreibung

Freedom Leisure is seeking a friendly, customer-focused Receptionist to join our front-of-house team. This 20-hour-per-week role is your entry point to a busy leisure centre, welcoming visitors, handling enquiries, bookings and memberships, and helping maintain a polished reception area.

You’ll work as part of a supportive team, learn our systems, and participate in ongoing training. We offer a pension, staff discounts, and career development opportunities within our charity-led leisure trust.