Front Desk Ambassador (Part-Time) – Welcoming Service

Freedom Leisure; Ash; Sur place; GBP 14 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Company pension

Cycle-to-work and car leasing

Discounted staff membership

Employee Assistance Programme

Financial advice

Incremental annual leave

Résumé du poste

Freedom Leisure is seeking a friendly, customer-focused Receptionist to join our front-of-house team. You’ll be the first point of contact, welcome visitors, handle enquiries and bookings, and operate booking and membership systems with a courteous, professional approach.

The role supports events and activities in the centre and requires a proactive team player who thrives in a busy environment. Full training is provided, and a benefits package is included.

Qualifications

• Previous experience in a customer-facing role in leisure, fitness or community service settings.
• Hospitality or Retail experience delivering customer excellence.
• Comfortable using till systems and handling cash/card payments.

Responsabilités

• Welcome all visitors with a smile in a friendly and professional manner.
• Handle enquiries, bookings and memberships face-to-face, online and by phone.
• Accurately operate booking, till and membership systems.
• Provide up-to-date information on centre facilities, classes and promotions.
• Maintain a tidy, inviting reception area and ensure high standards of presentation.

Connaissances

Customer service

Hospitality

Retail experience

Cash handling

Outils

Till systems

Description du poste

Freedom Leisure is seeking a friendly, customer-focused Receptionist to join our front-of-house team. You’ll be the first point of contact, welcome visitors, handle enquiries and bookings, and operate booking and membership systems with a courteous, professional approach.

The role supports events and activities in the centre and requires a proactive team player who thrives in a busy environment. Full training is provided, and a benefits package is included.