Workplace Experience Assistant

And Yorkshire Housing Limited; Leeds; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

26 days holiday

Bank holidays

Excellent pension

Job summary

Yorkshire Housing is seeking a Workplace Experience Assistant on a 6-month fixed term contract in Leeds. You will be the friendly face greeting visitors, supporting colleagues and helping create a positive work environment.

You’ll assist with meetings, events and everyday tasks, ensuring spaces are well-presented and issues are resolved quickly. A customer-service mindset and calm, proactive approach are essential.

Qualifications

• Friendly, approachable and confident speaking with people from all walks of life.
• Organised and able to stay calm when things get busy.
• Proactive and solutions-focused.
• Natural team player who's happy to get stuck in.
• Comfortable using technology and learning new systems.

Responsibilities

• Welcome colleagues, visitors and partners into The Place.
• Create a professional, friendly and inclusive experience for all visitors.
• Support meetings, events and collaborative activities across hubs.
• Help keep workspaces safe, well-presented and ready for use.
• Work with colleagues to resolve workplace and facilities issues quickly.
• Spot opportunities to improve experiences and make things happen.

Skills

People skills

Customer service

Hospitality experience

Communication

Proactive

Tech savvy

Tools

IT systems

Job description

At Yorkshire Housing, we're all about helping people have a place they're proud to call home.That doesn't just apply to our customers. We want every colleague, visitor and partner who walks through our doors to feel welcomed, supported and valued too.That's why we're looking for a Workplace Experience Assistant to join us on a 6-month fixed term contract.If you're someone who loves helping people, takes pride in creating great experiences and enjoys being at the heart of a busy environment, this could be the perfect opportunity for you.

What you'll be doing

Think of yourself as one of the people who helps make The Place tick.You'll be the friendly face that greets visitors, supports colleagues and helps create an environment where people can do their best work. From preparing meeting spaces and supporting events, to resolving workplace issues and making sure everything runs smoothly behind the scenes, you'll play a key role in shaping everyday experiences.No two days will be the same, but you'll spend your time:

• Welcoming colleagues, visitors and partners into The Place.
• Creating a professional, friendly and inclusive experience for everyone who visits.
• Supporting meetings, events and collaborative activities across our hubs.
• Helping keep our workspaces safe, well-presented and ready for use.
• Working with colleagues to quickly resolve workplace and facilities issues.
• Spotting opportunities to improve experiences and making things happen.
• Rolling your sleeves up and helping wherever you're needed.

What we're looking for

We're not overly concerned about job titles. You might have worked in hospitality, hotels, events, customer service, reception, retail, leisure or facilities management. What matters most is that you genuinely enjoy working with people and creating positive experiences.

You’ll be:

• Friendly, approachable and confident speaking with people from all walks of life.
• Someone who notices the small details that make a big difference.
• Organised and able to stay calm when things get busy.
• Proactive and solutions-focused.
• A natural team player who's happy to get stuck in.
• Comfortable using technology and learning new systems.
• Passionate about delivering excellent service.

What's in it for you?

• £25,500 per year
• Working from the coolest workspace in Yorkshire, check out the virtual tour here - https://youtu.be/2X-W5wbyBHk6 month fixed term contract
• 26 days holiday + bank holidays
• Excellent pension and wellbeing benefits
• The opportunity to deliver work that has a lasting impact on people's lives

If you love creating great experiences, enjoy variety in your day and want to be part of a team that helps people feel welcome from the moment they arrive, we'd love to hear from you.

Now you're really interested?

At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.

The fine print Closing date: 04.10.26 (we may close early if we get lots of great candidates!)We may contact you earlier than closing date so keep an eye out on your emails.