Customer Host: Welcoming Office Concierge (Harrogate)

JH Recruitment & Consultancy; Harrogate; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Onsite parking

Birthday holiday after 1 year

Excellent progression opportunities

Job summary

JH Recruitment & Consultancy are exclusively recruiting for a friendly and growing business in Harrogate seeking a personable and proactive Customer Host to join their team. This role is ideal for someone from hospitality, retail, hotels or leisure who wants to move into an office-based, Monday–Friday position while using their customer service skills.

You’ll welcome customers, maintain reception areas and support day-to-day operations, with full training provided and excellent progression

Qualifications

• Experience in hospitality or customer service preferred.
• Friendly, proactive and helpful.
• Organised and attentive to cleanliness and presentation.

Responsibilities

• Welcoming customers and visitors with friendly, professional support.
• Build positive relationships and be a visible, approachable presence.
• Maintain communal areas including reception, kitchens, bathrooms, meeting rooms and refreshment areas.
• Carry out regular cleaning and presentation checks to maintain high standards.
• Restock kitchens, bathrooms and refreshment areas throughout the day.
• Prepare fresh coffee and keep tea/coffee stations stocked and clean.
• Assist with catering and set-up/clear-down of meeting and event spaces.
• Receive and distribute post and deliveries.
• Monitor stock levels and order everyday supplies.
• Complete daily health & safety checks with full training provided.
• Report maintenance issues and help coordinate resolutions.
• Look after plants and maintain a welcoming environment.
• Support the wider team with day-to-day operational tasks.

Job description

JH Recruitment & Consultancy are exclusively recruiting for a friendly and growing business in Harrogate seeking a personable and proactive Customer Host to join their team. This role is ideal for someone from hospitality, retail, hotels or leisure who wants to move into an office-based, Monday–Friday position while using their customer service skills.

You’ll welcome customers, maintain reception areas and support day-to-day operations, with full training provided and excellent progression