Guest Experience Team Member – Kitchen & Diner

Hollywood Bowl Group; Viewpark; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Extra pay

Apprenticeships

Pension plan

Holiday allowance

Training programmes

Free game vouchers

Food discount

Job summary

Hollywood Bowl Group is hiring Team Members to create memorable customer experiences in a fast-paced, family-friendly environment. You will greet customers, host parties on lanes or serve food and drinks, delivering friendly, energetic service that adds value at every step of the visit.

Full induction and ongoing training are provided, with pathways to apprenticeship programmes and in-house management training.

Qualifications

• Great customer service skills.
• High energy and ability to work in a fast-paced environment.
• Friendly, supportive and helpful team player.
• Flexible with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• As a Team Member you will be at the centre of the customer journey, welcoming customers at reception, hosting parties on the lanes or serving food and drink from the bar and diner.
• You will be trained across key areas of the centre to provide support and add value at every stage of the customer journey.

Job description

Hollywood Bowl Group is hiring Team Members to create memorable customer experiences in a fast-paced, family-friendly environment. You will greet customers, host parties on lanes or serve food and drinks, delivering friendly, energetic service that adds value at every step of the visit.

Full induction and ongoing training are provided, with pathways to apprenticeship programmes and in-house management training.