Guest Experience Team Member - Flexible Hours & Perks

Hollywood Bowl Group; Ashford; Sur place; GBP 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

50p/hour bonus

Apprenticeships

Management training

Pension plan

Holiday entitlement

Free game vouchers

Food & drink discount

Team Member support programme

Résumé du poste

Hollywood Bowl Group is seeking a Team Member to be at the heart of the customer journey. You will welcome guests, host parties on lanes or serve food and drinks from the bar and diner, delivering friendly, energetic service with a focus on value and enjoyment.

Team Members receive extensive induction and ongoing training, with opportunities for apprenticeship programmes and in-house management training, plus benefits including holiday, discounts, and health support as part of our welcoming,

Qualifications

• Great customer service, with the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• A friendly, supportive and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsabilités

• Welcome customers at reception, host parties on the lanes or serve food & drink from the bar and diner.
• Provide support across the customer journey and add value at each stage.
• You may be required to work in the Kitchen.

Connaissances

Customer service

Team player

Communication

Flexibility

Basic numeracy

Description du poste

Hollywood Bowl Group is seeking a Team Member to be at the heart of the customer journey. You will welcome guests, host parties on lanes or serve food and drinks from the bar and diner, delivering friendly, energetic service with a focus on value and enjoyment.

Team Members receive extensive induction and ongoing training, with opportunities for apprenticeship programmes and in-house management training, plus benefits including holiday, discounts, and health support as part of our welcoming,